Privacy Policy

Welcome, fellow gardener. At Kingsseeds Store, we believe that trust, like a rare seed, requires careful nurturing and protection. Just as we are committed to providing you with the finest seeds—from Attracts Beneficial Insects varieties to rare Asian Vegetables—we are equally dedicated to safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our online garden at kingsseedsshop.com.

Our mission is to cultivate a global community of gardeners. Your privacy is fundamental to that mission, and we handle your data with the same integrity and care we apply to curating our seed collections for your Cut Flower borders, Cover Crops, and kitchen gardens.

1. The Data We Cultivate: Information We Collect

To provide you with a seamless gardening experience—from browsing our Dahlia or Beetroot selections to ensuring your order reaches your garden—we may collect the following types of information:

• Personal Identification Data: Name, email address, shipping address (such as our home at 877 Hardesty Street, Albany, US 12210 for returns), and phone number, provided when you create an account or place an order.
• Transaction & Payment Data: Payment method details (processed securely via our partners; we do not store full card numbers), order history, and product selections (like your Capsicum or Carrots seeds).
• Technical & Browsing Data: IP address, browser type, device information, and pages visited (e.g., our Attracts Butterflies or Bedding sections) gathered through cookies and similar technologies.
• Communication Data: Correspondence with our support team at [email protected], including inquiries about Biennial plants or shipping to your region.
• Preference Data: Your gardening interests (e.g., Border designs, Cut Foliage) and feedback, used to personalize your experience.

2. Nurturing Purpose: How We Use Your Data

We use your information solely to support your gardening journey, with clarity and purpose:

• To process and fulfill your orders, including shipping calculations (like our flat-rate $12.95 Standard Shipping or Free Shipping on orders over $50) and international delivery to our global community (excluding only a few remote regions).
• To communicate with you about your order, provide tracking updates, and respond to your questions via [email protected].
• To improve our website, product offerings (such as our Asian Vegetables or Attracts Beneficial Insects collections), and customer service.
• To send you relevant gardening tips, updates, or promotions—only with your explicit consent, which you may withdraw at any time.
• To ensure the security of our website and transactions, protecting against fraud and unauthorized access.

3. Sharing the Harvest: Data Sharing and Disclosure

We value your trust and do not sell your personal data. We may share information only in these carefully tended circumstances:

• Service Providers: With trusted partners who assist in payment processing (Visa, MasterCard, JCB, PayPal), shipping, and IT services, under strict confidentiality agreements.
• Legal Compliance: If required by law, to protect our rights, or to ensure the safety of our community.
• Business Transfers: In the event of a merger or sale, with notice provided to you.
• With Your Consent: For any other purpose, we will seek your clear permission first.

4. Storing with Care: Data Storage and Security

We treat your data as a precious seed—storing it securely and only as long as necessary. Your information is stored on protected servers, and we implement robust security measures:

• End-to-End Encryption: Our checkout process uses encryption and complies with strict payment security protocols (PCI DSS).
• Limited Access: Only authorized personnel have access to your data, solely for business purposes.
• International Transfers: As we serve gardeners worldwide, data may be processed in the US or other countries with adequate privacy protections.
• Retention: We retain data only as long as needed for order fulfillment, legal obligations, or with your consent.

5. Your Gardening Rights: Access and Control

You have the right to tend to your personal data. Depending on your location, you may:

• Access, correct, or update your personal information through your account.
• Request deletion of your data, subject to legal requirements.
• Opt-out of marketing communications at any time by clicking “unsubscribe” or contacting us.
• Object to or restrict certain data processing activities.
• Request a copy of your data in a portable format.

To exercise these rights, please contact us at [email protected]. We will respond within a reasonable time, consistent with applicable laws like the GDPR for our European gardeners.

6. Cookie and Tracking Technologies

Like companion plants in a garden, cookies help our website function optimally. We use cookies to:

• Remember your preferences (e.g., currency selection for international orders).
• Analyze site traffic and improve your browsing experience.
• Enable secure checkout processes.

You may manage cookie settings through your browser controls. Note that disabling some cookies may affect site functionality.

7. Policy Updates

As our garden grows, so may this policy. We will update this page with any changes and notify you of significant revisions. Please review periodically to stay informed.

Last Updated: October 2023

Thank you for being part of our growing community. Let’s cultivate trust and beauty, together. 🌿